Legal
Last updated November 12, 2026
NotaryBoard helps title agencies see which notaries are free and dispatch signings to them. Doing that means touching two genuinely sensitive things: a notary's calendar and the details of a signing. This policy explains exactly what we take, what we do with it, and what we deliberately don't.
NotaryBoard ("NotaryBoard", "we", "us") is a service operated by 247 Closers LLC, a New Jersey limited liability company. This policy covers the NotaryBoard web application at notaryboard.io and everything we do with data you or your calendar provider give us. We are the data controller for that information.
247 Closers LLC also runs a signing service under the 247 Closers name. NotaryBoard data is never used for that signing service: not to solicit an agency's clients, recruit its notaries, or send it signings. See Who we share it with and the full commitment in our Terms of Service.
NotaryBoard has three kinds of users, and what we collect differs between them: agencies (title companies dispatching signings), notaries (the people accepting them), and referral partners (people who introduce agencies to NotaryBoard). This policy also covers the agency contacts a partner introduces to us.
Account information. When you sign up we collect your name and email address. Authentication is handled by Clerk. If you sign in with Google or Microsoft, we receive your name and email from that provider. We never see your password.
Notary profile. If you use NotaryBoard as a notary, you tell us your legal name, commission state and expiration, whether you're NNA-certified, background-screened, or E&O insured, your coverage area (state, counties, ZIP codes), your travel radius, your approximate home location (used only to compute travel distance), your scheduling buffer, and optionally a mobile number so we can text you about signings. The phone number is optional; without it you simply get email instead.
Agency and signing information. Agencies give us an organization name, office addresses, and, for each signing, a title, an optional order or escrow number, the appointment address, the scheduled time and duration, the fee, and any notes the agency adds. Bear in mind that notes are free-text, so please don't put borrower Social Security numbers, account numbers, or other sensitive personal data in them.
Calendar data. Described in detail in the next two sections.
Billing information. Subscription payments are processed by Stripe. Stripe handles your card details directly, and we never see or store card numbers. We keep only a Stripe customer identifier, your subscription status, and your plan.
Referral partners. If you join our partner program, we collect your name, email, phone, and mailing address, and, if you sign as a company, its legal name, type, state, and the people you name as its representatives. Your application tells us your role, the agencies you work with, whether you work for a title or settlement company, and, if you choose, your LinkedIn profile. When you sign your partner agreement online, we keep a signature record: your typed signature, your IP address, your browser, the time, and a fingerprint (a SHA-256 hash) of the exact document you signed. We also keep the referrals you make and the commission and payout records for them. Your bank account and tax ID go straight to Stripe when you set up payouts. We never see or store them. We keep only your Stripe account ID and whether payouts are turned on.
People a partner introduces. When a partner introduces an agency, they give us the agency's name and the contact's name and email, and sometimes a phone number. We use these to send that one introduction (with the partner and us copied), to credit the referral, and to avoid introducing the same agency twice. Every introduction email has an unsubscribe link. If you use it, we keep your email address on a do-not-contact list so we never send you another one.
Tracking: the app and the marketing site are different. The signed-in application runs no analytics, advertising, tracking, or profiling tools of any kind: no Google Analytics, no advertising pixel, no session recorder. Error reports (see Sentry under "Who we share it with") are used only to fix bugs. The only cookies the app sets are the ones required to keep you signed in, plus the referral cookie described next. (One narrow server-side exception, a single agency-signup event, is described under "Who we share it with.") Our public marketing pages (the homepage, articles, and other pages you can view without signing in) use the Meta Pixel and the LinkedIn Insight Tag to measure our advertising, but only if you accept them on our cookie banner. They're described under "Who we share it with."
Referral links. If you arrive through a partner's referral link (a notaryboard.io address with ?ref= in it), we set a first-party cookie called nb_ref that lasts 90 days, so we can credit that partner if your agency signs up. We also log the visit: the referral code, the page, any campaign tags in the link, your browser type, and a one-way scrambled form of your IP address. We don't store the IP address itself. This is used only to credit referrals. It isn't used for advertising and isn't shared with any ad company.
If you connect a Google Calendar, we request exactly two scopes, and we use each one narrowly:
calendar.freebusy: read only when you are busy. We call Google's Free/Busy API, which by design returns nothing but start and end times of your existing commitments. It does not return event titles, descriptions, attendees, locations, or organizers, and so we never receive them. We store these busy periods as start/end timestamps and nothing else.calendar.events.owned: write our own hold events. When you accept a signing, we create a single calendar event on your primary calendar so the time is blocked in your real calendar. If the signing is cancelled, we delete that same event. We use this scope only to create, update, and delete NotaryBoard's own hold events, each tracked by its event ID. We do not use it to read your other events.We deliberately request calendar.events.owned, which covers only calendars you own, rather than the broader calendar.events, because we only ever write to your own primary calendar. A narrower scope isn't viable: calendar.app.created manages events only on a separate app-created calendar, so your real calendar wouldn't show the appointment as busy and you could be double-booked, and there is no write-only Calendar scope. Blocking the notary's real calendar is the core function of the product. On the read side we request the narrowest scope that exists for availability, calendar.freebusy, rather than a broader calendar read scope, specifically so that event contents never reach our servers.
Connecting an Outlook or Microsoft 365 calendar works the same way. We request Calendars.ReadWrite and call Microsoft Graph's getSchedule endpoint for availability, which, like Google's Free/Busy API, returns availability status and times only, never event subjects or attendees. We use the write half of that permission solely to create and delete NotaryBoard's own hold events. Microsoft does not offer a free/busy-only scope, which is why the permission name is broader than what we actually do with it.
We use what we collect only to run the service:
We do not use your data to train machine learning models, build advertising profiles, or for any purpose unrelated to operating NotaryBoard.
Between agencies and notaries. This is the point of the product, so be clear on where the line sits. An agency you are connected to can see your name, your coverage area and credentials, your contact details, and your free/busy times. An agency cannot see what any block of busy time actually is: not the title, not who else is involved, not where. Agencies see only notaries who have accepted a connection with them.
With the partner who introduced your agency. If your agency came to us through a referral partner, that partner can see your agency's name, whether you're on a trial, paying, or canceled, and the commission they've earned on your account. They never see your notaries, signings, calendars, team, or billing details.
Never with the 247 Closers signing service. 247 Closers LLC, which operates NotaryBoard, also runs a signing service under the 247 Closers name. We never use or share NotaryBoard data for that signing service: not agency or client details, notary rosters, notary contact details, signing details, fees, or calendar availability. We never use it to solicit an agency's clients, recruit an agency's notaries, or send signings to 247 Closers. Our Terms of Service set out the full commitment.
Service providers. We use a small set of vendors to run NotaryBoard. They process data on our behalf, under contract, and may not use it for their own purposes:
Advertising measurement (marketing pages only). Our public marketing pages can use two advertising pixels: the Meta Pixel, from Meta Platforms, Inc., and the LinkedIn Insight Tag, from LinkedIn Corporation. Neither loads until you click Accept on our cookie banner. Once you do, each sets cookies and tells its company which of our public pages you visited, along with technical details such as your IP address and browser type, so we can measure our advertising and reach people who have visited notaryboard.io. If you're signed in to Facebook, Instagram, or LinkedIn, that company may connect the visit to your account there. We receive only aggregated reports (for example, how many visitors came from an ad, or the job titles and industries of visitors as a group), never who you are. Some privacy laws treat this as "sharing" personal information for cross-context behavioral advertising, and this paragraph is that disclosure. The pixels exist only on pages you can view without signing in. They are not present inside the application. Apart from the single agency-signup event described next, nothing about your account, your signings, or your calendar is ever sent to Meta or LinkedIn.
Your choice. If you click Decline, or never answer the banner, neither pixel loads. We remember your answer for a year in a first-party cookie called nb_consent, which holds only "granted" or "denied". You can change your mind any time with the "Cookie choices" link at the bottom of our marketing pages. Declining after you accepted also deletes the Meta and LinkedIn cookies set on our domain. If your browser sends a Global Privacy Control signal, we treat that as a no: the banner doesn't ask and neither pixel loads. You can also use your browser's cookie controls or an ad blocker, or adjust your preferences at facebook.com/adpreferences and linkedin.com/psettings/advertising. Each company describes its own use of this data at facebook.com/privacy/policy and linkedin.com/legal/privacy-policy.
One agency-signup event. When a brand-new agency account is created, our server sends Meta a single signup event so we can measure whether our advertising brought us agencies. That event contains the event name, the time, the same Meta advertising cookies our marketing pages already set, and your IP address and browser type for matching, and never your name, email, account contents, signings, or any calendar data. No event of any kind is sent for notaries, and our servers send nothing to LinkedIn. It is sent only if the browser used to sign up accepted advertising cookies on our cookie banner. Otherwise no event is sent at all.
Legal. We may disclose information if we're legally required to, or where we believe it's necessary to protect our rights or someone's safety.
Business transfers. If NotaryBoard is acquired or merged, your data may transfer with it, subject to this policy.
We never sell your personal information. Aside from the marketing-page Meta Pixel and LinkedIn Insight Tag described above, we don't share it for advertising or cross-context behavioral advertising, and data from inside the app, including calendar data, is never shared for advertising at all.
Disconnecting a calendar deletes its data immediately. When a notary disconnects a calendar in NotaryBoard, we delete the stored access and refresh tokens and every free/busy block that came from that calendar. Hold events we already wrote to your real calendar stay there. They're your events, on your calendar, and you can delete them yourself.
You can also revoke NotaryBoard's access directly with your provider at any time, at myaccount.google.com/permissions or myapps.microsoft.com. Revoking there stops all future syncing.
Otherwise we keep your account data for as long as your account is open. Signing records are retained while the account is active, because both sides usually need the history. To delete your account and the data attached to it, email us at the address below and we'll take care of it. We may keep limited records where we're legally required to, such as billing records for tax purposes.
Agency activity log. Each agency has a log of who sent, changed, accepted, or cancelled a signing, along with roster, office, and billing actions. It includes the names and email addresses of the people involved, and it keeps those details if someone later leaves the agency or deletes their account, so the agency's history stays accurate. Agency admins can view and export it. We keep it while the agency account is open and delete it when the agency account is deleted, so export a copy first if you want one.
Partner records. Signed partner agreements and their signature records, referral history, and commission and payout records are kept as long as the agreement and tax law require, including after a partner leaves the program. If you unsubscribe from introduction emails, we keep your email address on our do-not-contact list for as long as we send introductions, because that's how we keep honoring it.
No system is perfectly secure, and we won't pretend otherwise. If you find a vulnerability, please tell us at the address below.
You can, at any time:
Depending on where you live (for example California, or the EU and UK), you may have additional rights to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to be free from discrimination for exercising them. We honor these requests regardless of where you live. Email us and we'll respond within the time the applicable law requires.
NotaryBoard is operated from the United States and your data is stored there. If you're accessing it from elsewhere, you're sending your data to the United States.
NotaryBoard is a business tool for commissioned notaries and title professionals. It's not directed at children, and we don't knowingly collect data from anyone under 18. If you believe a child has given us data, contact us and we'll delete it.
If we change this policy we'll update the date at the top. For changes that materially affect how we handle your data, we'll tell you by email or in the app before they take effect. If a change would broaden how we use Google or Microsoft calendar data, we'll ask for your consent again rather than assume it.
Questions about this policy, or want your data exported or deleted? Email support@notaryboard.io and a human will answer.
247 Closers LLC
300 Main St, Suite 21 PMB 654
Madison, NJ 07940
United States